small box store, big difference

Expert advice from people who care is not a clever slogan, it’s our commitment to you. It represents who we are.

We’re experts. We’ve been around since 1979. Our sales and installation staff all work fulltime and have an average of over 20 years in this industry - most of it at Whitby Audio Video. This is something we're very proud of. You’ll find us to be knowledgeable, enthusiastic and very approachable. Our team spends immense amounts of time learning about our products and how to install them correctly.

We give great advice. We work hard to understand your needs. We often spend more time asking questions than we do making recommendations. We don’t use technical jargon. We explain things in simple language that teaches you to be a smart consumer. We go beyond helping you select the right products. Every day, we balance challenges in home décor with entertainment systems that sound terrific and look spectacular.

We care. Above all, we want you to be thrilled with your purchase. This isn’t just a nice sentiment, our reputation depends on it. We don’t expect you to trust us in saying this, we hope you’ll come in and decide for yourself.

Our promises to you:
We’ll give you the same advice we give our friends.
You’ll never feel rushed.
We’ll tell you the advantages and disadvantages of each product we sell.
If we don’t carry what’s right for you, we’ll tell you where to get it.
We price our products competitively.